Polisi Canslo

• We reserve the right to cancel courses where circumstances dictate no alternative course of action.
• Where a course is canceled in such circumstances, a transfer to the next suitable date will be offered to the delegate if applicable.
• No responsibility is accepted for incidental or consequential loss resulting from such cancellation.

Where delegates find it necessary to cancel their attendance, the following conditions will apply

• Where notification is received more than 5 working days prior to the course date there will be no charge.
• Where notification is received between 5-3 working days prior to the start date, there will be a charge of 50% of the course value.
• Where notification received is less than 3 working days prior the start date, the full course value will be payable.
• Where notification of withdrawal is received on or after the course start date, the full course value will be payable.

• Where a named delegate is unable to attend a confirmed course, a substitute delegate may attend.  Please advise CWIC as soon as possible.

• A delegate request to transfer attendance of a course to an alternative date after confirmation has been received will be granted, subject to availability.
• Should the transferee subsequently cancel, then the original cancellation clause will apply.
• All changes requested verbally must be confirmed by e-mail.
• Changes will become effective on the date of receipt of written confirmation.
• Occasionally, due to circumstances beyond CWIC’s control, we reserve the right to modify the course information or tutor.